> Privacy Policy
Privacy Policy
SmartDocuments takes the security of your privacy seriously. We treat personal data with care and do not provide information to third parties without consent. We do this in line with the AVG legislation of May 25, 2018.
You can use our website without disclosing personal information. The personal information you enter yourself on our forms for more information, contact or subscription to our newsletter or events will not be shown to third parties without permission.
Privacy Policy
Last updated on: 07-Jan-2025
Effective Date: 07-Jan-2025
We may change this privacy policy at any time without notice and will post the revised privacy policy on the Service. The revised policy will become effective 180 days after publication, and your continued access to or use of the Service after this period will signify your agreement to the revised privacy policy. We therefore encourage you to check this page periodically.
How we use your information:
We use the information we collect about you for the following purposes:
- Marketing/Promotion
- Support
- Administrative information
If we wish to use your information for any other purpose, we will seek your consent and use your information only after obtaining your consent and only for the purpose(s) for which you have consented, unless we are required by law to do otherwise.
Your rights:
We may change this privacy policy at any time without notice and will post the revised privacy policy on the Service. The revised policy will become effective 180 days after publication, and your continued access to or use of the Service after this period will signify your agreement to the revised privacy policy. We therefore encourage you to check this page periodically.
Cookies and such:
For more information on how we use cookies and your choices regarding these tracking technologies, please see our cookie policy.
Security:
The security of your information is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. Because there are inherent risks, we cannot guarantee absolute security and cannot ensure the security of any information you provide to us. You provide information at your own risk.
Third-party links and use of your information:
Our Service may contain links to other websites not operated by us. This privacy policy does not cover the privacy policies and other practices of third parties, including third parties that operate websites or services that may be accessed through a link on the Service. We strongly encourage you to review the privacy policy of each website you visit. We have no control over and accept no responsibility for the content, privacy policies or practices of third-party websites or services.
Complaints/Data Protection:
If you have any questions or concerns about the processing of your information that we have available, please contact us. We will address your concerns in accordance with our policies.
Cookie Policy
Last updated on: 07-Jan-2025
Effective Date: 07-Jan-2025
Wat zijn cookies?
This cookie policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect with cookies and how we use that information), and how to manage cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when the website loads in your browser. These cookies help us make the website function correctly, make it more secure, provide a better user experience, and understand how the website is performing and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for different purposes. First-party cookies are usually required for the website to function correctly and do not collect personally identifiable information.
Third-party cookies used on our website are primarily to understand how the website performs, how you interact with our website, to keep our services secure, provide advertisements that are relevant to you, and generally provide you with a better and improved user experience and expedite future interactions with our website.
Manage cookie preferences
You can change your cookie preferences at any time by clearing your cache, refreshing the link and adjusting your cookie settings. This allows you to revisit the cookie preferences banner and change your preferences or withdraw your consent directly.
In addition, different browsers offer different methods to block and delete cookies used by websites. You can change your browser settings to block or delete cookies. The following section provides links to support documents on managing and deleting cookies for the major web browsers.
If you use a different web browser, please refer to your browser’s official support documents.
Server log files
Our website uses cookies from Google Analytics to improve the experience of website visitors. Cookies do not harm your computer. Cookies are small text files stored by the browser or computer.
Most cookies are so-called session cookies. These are also automatically deleted after visiting our website. Other cookies remain on the device until it is deleted. These cookies expire after a certain amount of time.
The browser can be set so that you can choose which cookies are allowed to be used. This way you decide which data a website is allowed to store.
SmartDocuments uses as its main cookie the Google Analytics cookie. Furthermore, we also use a “third-party” cookie such as DoubleClick cookie to collect data about website usage.
- We have entered into a processing agreement with Google.
- We have anonymized the last 8 digits of the IP address of website visitors.
- We have disabled the share data button with Google.
WordPress automatically collects and stores files in so-called server log files. These server log files are automatically sent to us by the browser. The server log files are listed below:
- Browser type and browser version
- Operating system
Reference URL - User name of the computer
- Time of the server request
This data cannot be linked to a specific person. The data is also not mixed with other data sources. We reserve the right to use this data if it is noticed to be misused or illegal.
Contact form
When submitting questions via the contact form, we receive your data as entered by you. We store this data in order to contact you. For any follow-up questions, we save this data to be able to come back to it later. Of course, we do not share this data without a commitment.
Newsletter
When signing up for the newsletter, we ask for your email address. At this e-mail address you will receive the newsletter. In addition, we perform a check by which you indicate that you are the owner of the e-mail address. Your data will not be shown to other parties. You can click the “unsubscribe” button at the bottom of each newsletter to unsubscribe from our newsletter.
Google Analytics
We use web analytics service from Google Analytics. Provider is Google Inc, 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses cookies. These Google Analytics cookies are used to analyze website usage.
For more information regarding data handling by Google, please visit the Google Privacy Policy.
Bezwaar tegen dataverzameling
Since 23-01-2018, Google no longer has the right to store user data from the SmartDocuments website. In addition, the IP address is made unreadable to protect users’ privacy.
Facebook plug-in
Our website uses a plug-in that allows posts to be shared and liked on Facebook. An overview of the Facebook Plug-in can be found here.
The plug-in creates a connection between the Facebook account and the browser. This only applies when you are already logged into Facebook. Only then will data be used to establish the connection. For more information regarding data handling by Facebook, please visit the Facebook Privacy Policy.
If you consider the linking of data by Facebook as undesirable, please log out of Facebook before visiting our website.
Our page uses capabilities of Instagram. By using the Instagram button, you can share the information on that page on your Instagram page. This is only applicable when you are already logged into Instagram. To our knowledge, no personal data is collected. In addition, the IP address is not stored. For more information regarding data handling by Instagram, please visit the Instagram Privacy Policy.
Our page uses capabilities of LinkedIn. By using LinkedIn’s “Recommend Button” button, you can share the information on that page on your LinkedIn page. This is only applicable when you are already logged into LinkedIn. To the best of our knowledge, no personal data is collected. In addition, the IP address is not stored. For more information regarding data handling by LinkedIn, please visit.
YouTube
Our website uses plug-ins from Google-powered YouTube pages. When you visit a page with the YouTube Plug-in, the plug-in connects to the browser and YouTube’s servers. The YouTube server keeps track of which pages you have visited.
When you are logged into your YouTube account, your current browser behavior is associated with your personal profile. This can be prevented by logging out of YouTube. For more information regarding data handling by YouTube, please visit the YouTube Privacy Policy.
LeadFeeder
Our website uses LeadFeeder. Leadfeeder collects data from website visitors. This data is completely anonymous and not personally identifiable. For more information on how LeadFeeder handles data, please visit the LeadFeeder Privacy Policy.
Hotjar
Our website uses Hotjar. Hotjar collects data on how website visitors use our website. We can use this data to see which parts, texts, etc. website visitors find interesting and which they do not. This allows us to better provide our visitors with relevant information. In anonymized form, Hotjar also collects data on device screen size, device type, browser information, geographic location (country only) and preferred language. Hotjar stores this data under pseudonymized user profiles. Neither Hotjar, nor SmartDocuments, will use this information to match it with other data of individual users. For more information about Hotjar’s privacy policy, click this link.
Don’t want Hotjar to track you on this and other websites? If so, you can use this opt-out link to disable cookies for all websites that use the Hotjar cookie.
SSL-encryption
Our website uses SSL encryption for security reasons. The transmission of sensitive data, such as questions sent to us, are encrypted. The secure connection can be recognized by “https” along with the lock symbol in the address bar in the browser. If encryption is on with SSL, the data is hidden from third parties.
Embedded content such as YouTube videos
This site uses cookies to display embedded content such as YouTube videos. Please accept the Media category to view the video.
The right to be forgotten
You have the right, at any time, to request the data we have stored about you, its origin, recipient and purpose. Furthermore, you have the right to have it corrected, blocked or deleted. For more information regarding data handling by SmartDocuments, please contact us.
In this cookie policy, we explain how SmartDocuments uses cookies to provide you with the best experience on our website.
We use cookies from Google Analytics, Sendinblue, Leadfeeder and Hotjar. We use Google Analytics to find out if there are errors on the website and which page are visited most often. For marketing purposes, we measure whether the notifications and blogs are actually catching on. Sendinblue we use only for newsletter related purposes. Leadfeeder we use to find out if we are reaching the right markets. And finally, we use Hotjar to see how people interact with our website.
Cookies do not harm your computer. Cookies are small text files stored by the browser or computer that help recognize your preferences. You can change your settings for cookies in the browser.
What cookies do we use?
We primarily use session cookies. Session cookies are temporary in nature and are deleted as soon as you close the browser.
Authentication and functionality
If you disable cookies, you may find that the website works less pleasantly because preferences will not be applied.
Analytics and research
SOURCE
PERSONAL DATA
RETENTION PERIOD
These are cookies for website analytics and to track conversion. No personal data is stored in this process.
1 month
Google Analytics
We use Google Analytics for statistical purposes, or how our visitors use our website. We have anonymized the IP address to ensure that no personal information is tracked.
2 years
We use LinkedIn cookies to better understand how we can best design the website for our target audience.
1 month
Leadfeeder
These are cookies that read the IP address and link to which company belongs to it. This gives us an impression of which markets come to our website.
1 month
Sendinblue
These cookies are used to maintain the random user ID unique to that site in the browser. This allows subsequent visits to the same site to be attributed to the same User ID. User ID refers to a recognition number of the visitor.
1 year
Do you have a question?
If so, please contact us.
